At ELC Testosterone Therapy Clinic, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect various types of personal information when you visit our website or use our services. The information we collect includes, but is not limited to:
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Personal Identification Information: Name, email address, phone number, date of birth, and other personal details you provide when filling out forms, scheduling consultations, or communicating with us.
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Health Information: Information related to your health and medical history that you voluntarily provide in order to receive personalized hormone therapy or other medical services.
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Payment Information: Credit card details or other payment methods used for billing purposes.
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Website Usage Data: We collect information about your interactions with our website, including IP addresses, browser types, referral pages, and usage statistics, to improve our site and services.
How We Use Your Information
We use the information we collect for several purposes, including:
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To Provide Services: We use your personal and health information to provide personalized care, schedule consultations, and deliver hormone therapy or other treatments.
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To Communicate with You: We may use your contact information to send updates, appointment reminders, newsletters, or other relevant information regarding your treatment and our services.
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To Improve Our Website: Usage data helps us enhance your browsing experience, ensuring our website is user-friendly, secure, and efficient.
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For Billing and Payment: We use payment information to process transactions and manage billing for services rendered.
How We Protect Your Information
We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Sharing Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
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With Healthcare Providers: We may share your health information with healthcare professionals, specialists, or other medical practitioners involved in your treatment for the purpose of providing medical care.
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For Legal Reasons: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
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With Service Providers: We may share your information with trusted third-party service providers who assist us in running our business, such as payment processors, hosting services, or marketing partners. These providers are obligated to keep your information confidential and secure.
Your Rights and Choices
You have the following rights regarding your personal information:
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Access and Correction: You have the right to access the personal information we hold about you and request corrections if the information is inaccurate or incomplete.
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Opt-Out of Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in the emails or contacting us directly.
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Request Deletion: You may request that we delete your personal information, subject to certain legal obligations or the necessity of retaining information for medical or administrative purposes.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your user experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device that allow us to remember your preferences and provide you with a more efficient browsing experience.
You can control cookie settings through your web browser, including disabling cookies entirely. However, please note that disabling cookies may impact your ability to use some features of our website.
Third-Party Links
Our website may contain links to third-party websites, services, or resources. These third parties have their own privacy policies, and we are not responsible for the practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.